Caarmate Cancellation Policy

HomeCaarmate Cancellation Policy

Cancellation Window:

  • You can cancel your ride free of charge up to 1 hour before the scheduled pickup time.
  • Cancellations made after 1 hour of the pickup time will be subject to our cancellation fees.

Cancellation Fees:

  • If you cancel before the pickup time, you will have to pay 30 taka

Refunds:

  • Refunds for cancellations made outside the 1-hour window will be processed promptly.
  • Refunds for cancellations after the 1-hour window will not be issued.

We aim to provide reliable and convenient rides to all our users. This updated cancellation policy helps us maintain a fair system for both riders and drivers.

Please note that this policy is effective immediately, and any updates will be communicated through our official channels.

If you have any questions or require further clarification, please feel free to contact our customer support team.

Thank you for choosing Caarmate for your transportation needs.

Sincerely,

The Caarmate Team